At Tengaa, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use Tengaaa.shop (the "Platform").

By using Tengaa, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

We may collect personal details including, but not limited to:

• Full name

• Email address

• Phone number

• Physical or shipping address

• Payment information

• Identification documents (if required for verification)

b. Account & Transaction Data

• Login activity and preferences

• Purchase and sales history

• Items added to cart or wishlist

c. Device & Usage Data

• IP address

• Browser type

• Device ID

• Pages visited and session time

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your Tengaa account

• Facilitate transactions between buyers and sellers

• Send you updates, offers, and order confirmations

• Improve the performance and functionality of the Platform

• Prevent fraud, abuse, or illegal activity

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment processors (e.g. Paystack, Stripe, Flutterwave)

• Shipping partners or logistics companies

• Third-party service providers assisting with site functionality

• Law enforcement or government agencies when required by law

• Affiliated businesses under the Tengaa brand umbrella

4. Cookies & Tracking Technologies

Tengaa uses cookies to:

• Keep you logged in

• Remember your preferences

• Analyze traffic and user behavior

• Deliver targeted offers or ads (if enabled)

You can disable cookies in your browser settings, but some features of Tengaa may not work properly without them.

5. Data Storage & Security

We store your data securely using trusted platforms such as Supabase and industry-standard encryption methods. While no system is 100% secure, we take strong measures to protect your information from unauthorized access or disclosure.

6. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your account or data

• Withdraw consent (for marketing communications)

• File a complaint with your local data protection authority

7. Children's Privacy

Tengaa is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

8. International Users

While Tengaa is focused on Africa, users from other countries may use our platform. By doing so, you agree that your data may be transferred to and stored in our African or global servers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date. We encourage you to review this page regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@tengaaa.shop